Services
Xourse provides expertise to analyse the technical and engineering aspects of your project. Everything between choosing the right platform, tools, language and hardware to creating a process. We are passionate about scalable, practical and flexible architectures with the goal to allow for a growing user base as well as increasing the number of developers involved in your software solution.
Business Case: Government Agency in Honduras
Problem
One of the largest institutions of the Republic of Honduras needed a content management system to handle documents and implement processes for automation. They choose Microsoft SharePoint but didn’t have the experience to utilise it to its maximum potential.
Solution
The main focus was to create a organisational culture of collaboration. A technical workshop was created for key personnel involved with the infrastructure, administration and custom development of SharePoint. Starting with laying out basic concepts, the platform architecture at a high level and practical exercises of the most common tasks and components used for development. Another workshop for end users was elaborated to empower them to use the tool for their everyday task and increase productivity. Different users groups would find different features of the platform more relevant to them and started focusing on those.
Based on the organisations strategical goals the executives and decision makers received an overview of the most relevant features to achieve said goals. The problems and opportunities were prioritised and several processes were formalised to allow for automatic generation of documents and process analysis.
Results
Formerly manual processes became automated increasing performance. Documents began to be digitalised which immediately started saving paper and printing costs for the organisation. The process status of each document began was easy to view, bottle necks could be tracked on weekly reports and personnel task were all in one place. Other users began using the collaboration platform to write blogs, create knowledge base and share experience.